Shipping And Delivery Policy

At Metro Apes, we strive to provide you with a seamless shopping experience, including efficient shipping and delivery of your orders. This Shipping and Delivery Policy outlines the details of our shipping processes and timelines.

Shipping Methods

We offer the following shipping methods for orders within India:

  • Standard Shipping: This is our default shipping option, which typically takes 5-7 business days for delivery after your order has been processed.
  • Express Shipping: For faster delivery, you can choose Express Shipping, which typically takes 2-4 business days after your order has been processed.
  • Next-Day Delivery: For the fastest delivery option, we offer Next-Day Delivery, which ensures your order will be delivered within 24 hours after it has been processed.

Please note that the shipping times mentioned above are estimates and may vary depending on your location and any unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on the shipping method you choose, the weight and size of your order, and your delivery location. You can view the shipping charges during the checkout process before finalizing your order.

Order Processing

All orders are processed within 1-2 business days after they are placed. Once your order has been processed, you will receive a shipping confirmation email with your tracking information.

Delivery

Your order will be shipped to the delivery address provided during checkout. It is your responsibility to ensure that the address is accurate and complete. Metro Apes is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Tracking Your Order

You can track the status of your order by using the tracking information provided in the shipping confirmation email. If you have any issues or concerns regarding your order's delivery, please contact our customer support team for assistance.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact our customer support team immediately with your order details and any relevant documentation (such as photographs of the damage). We will investigate the issue and take appropriate action, which may include a replacement or refund.

Please note that this Shipping and Delivery Policy may be updated or modified at any time. We encourage you to review this policy periodically for any changes.

If you have any further questions or concerns about our shipping and delivery processes, please don't hesitate to contact us at support@metroapes.com or +91 88616 72728.