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We offer the following shipping methods for orders within India:
Please note that the shipping times mentioned above are estimates and may vary depending on your location and any unforeseen circumstances.
Shipping charges are calculated based on the shipping method you choose, the weight and size of your order, and your delivery location. You can view the shipping charges during the checkout process before finalizing your order.
All orders are processed within 1-2 business days after they are placed. Once your order has been processed, you will receive a shipping confirmation email with your tracking information.
Your order will be shipped to the delivery address provided during checkout. It is your responsibility to ensure that the address is accurate and complete. Metro Apes is not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
You can track the status of your order by using the tracking information provided in the shipping confirmation email. If you have any issues or concerns regarding your order's delivery, please contact our customer support team for assistance.
If your order arrives damaged or is lost during transit, please contact our customer support team immediately with your order details and any relevant documentation (such as photographs of the damage). We will investigate the issue and take appropriate action, which may include a replacement or refund.
Please note that this Shipping and Delivery Policy may be updated or modified at any time. We encourage you to review this policy periodically for any changes.
If you have any further questions or concerns about our shipping and delivery processes, please don't hesitate to contact us at support@metroapes.com or +91 88616 72728.
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